Request a Prescription Refill for Your Pet
You never want to run out of your pet’s medication, especially if it is critical to their health. For exotic pets, we are able to fill most medications in our in-house pharmacy.
In our ongoing effort to make your pet’s health care as convenient and easy for you as possible, you can now request a refill on your pet’s prescription through our app. Your prescription refill must be approved by one of our doctors.
What to Expect When Your Refill Request is Approved
When your pet’s prescription is approved and ready for pickup, we will notify you via email, text, or phone call. We will also inform you of the total cost of the prescription, for which you can pay here. Otherwise, we will request a credit card number by phone.
Visit Our Online Pharmacy
We also have an online pharmacy for medications that do not need to be compounded, such as:
- Heartworm prevention
- Flea and tick prevention
- Pills/capsules
- Some liquid medications
- Diets
Please visit our online pharmacy to see if your prescription is available there. Otherwise, please complete the form provided, and a member of our team will be in touch within 48-72 hours to confirm the details of your prescription request.
Urgent refill requests, given with less than 48 hours’ notice, will be charged an urgent refill fee of $20.
Refill Request Form