Pharmacy

You never want to run out of your pet’s medication, especially if it is critical to their health. For your convenience and comfort, we offer an in-house pharmacy stocked with the medications and supplements your pet needs. Most prescriptions for exotic pets are compounded by our pharmacy or in-house by our veterinary team to ensure quality control, proper concentration and dosages. Most exotic pet medications fall under the Extra Label Drug Use category since there are only a handful of medications approved for them. Please remember to follow the instructions by our doctors, staff, and the manufacturer when administering medications to your pet. Our pharmacy is open during normal business hours, and prescriptions may be picked up during these times.

Once approved by our medical team and ready for pickup, we will notify you via email, text or phone call. We will inform you of the total cost for which you can pay here. Otherwise, we will request a credit card number by phone.

We also offer home delivery via USPS Priority Mail with a S&H fee of $11 which can take up to 5-7 business days. For faster delivery, USPS Priority Mail Express is $35 and takes 1-3 business days, overnight shipment is $80. Larger, refrigerated or frozen items incur additional fees.

Please note there is a 72-hour turnaround time to fulfill a refill request. Refills under 72 hours will be assessed a $20 Urgent fee.

The cost of a written prescription is $15 for a single item, and $10/item for multiple items if you want to use another pharmacy.

Patients must be a current client and have been evaluated within 3-6 months.